For MIL/GOV agencies and security teams with TAA, advanced auditing and role-based access-control requirements.

TAA Compliance, made in the USA
Cloud C2 Teams License Upgrade
Express Replacement Service
Priority Support

^†† Technical Support

For standard and educational editions, we encourage you to join our Forums where you can submit a question to the community. If you purchase an advanced edition, a priority technical support plan is included which allows you to directly contact our support team. Technical support is provided by e-mail Monday-Friday except major holidays.

Priority Support - valid for 1 year and up to 10 tickets.

^* Extended Warranty

Extends the Hak5 limited warranty, which covers defects in material or workmanship of new Hak5 products, to 1 year from the date of original purchase.

^** Express Replacement Service

Offers a replacement device for accidental damage and device damaged by any incident, from data loss to third party applications.

Packet Squirrel Advanced customers will receive a new device along with a return mailer. Upon receipt of the damaged device, the one-time incident fee will be refunded.

^‡ TAA Compliance

Meets the requirements set forth by the Trade Agreement Act (TAA). Made in the USA. Assembled in China using a blank configuration. Firmware designed, developed tested and installed with final assembly and substantial transformation performed in the United States.

Ordering Information

You can order the Packet Squirrel directly from Hak5. We accept major credit cards, debit cards, Paypal, Amazon, Google, and Apple payments.

After placing an order you will receive an order confirmation email, a receipt email including invoice, and a tracking information email once the order ships.

^† Software Update Subscription

The Packet Squirrel software is updated by Hak5 on a regular basis. The Software Update Subscription program provides Packet Squirrel owners with ongoing access to software updates, which may include:

Security updates to the base Linux operating system
Functional, feature and performance updates
Recently developed software patches

When a Packet Squirrel product is purchased, it is automatically eligible for access to Hak5-provided software updates throughout the lifecycle of the product.

Export Compliance

Packet Squirrel is self-classification reported as having mass market encryption commodities and software classified under ECCN 5A992.c using the symbol NLR and is only available to BIS recognized license exception ENC favorable treatment countries pursuant to US 15 CFR part 740 supplement 3. More information.

TAA

Packet Squirrel Advanced (TAA)

WiFi Pineapple Enterprise Advanced (TAA)